Refrigerator Diagnostics
Viking Refrigerator
Viking Refrigerator
Error Codes
Meanings, severity levels, safe checks you can perform, and when to call a technician.
Enter the code shown on your refrigerator display
Is it safe to keep using it?
Depends on code severity. Low/Medium codes often allow continued use, High severity requires immediate stop.
Can error codes be reset?
Some codes clear after power cycle. Persistent codes indicate underlying issues needing repair.
When should I stop using it?
Stop immediately for water leak codes, burning smell, or any High severity error.
Error Code Directory
Click any code for detailed troubleshooting steps
Low
Medium
High
Code
Meaning
Severity
Common Symptom
CF
Condenser fan failure
High
The exterior sides or back of the refrigerator feel very hot, and the compressor keeps shutting off and restarting.
View
CL
Child lock active
Low
Control panel shows CL or a lock icon.
View
E1
Fresh food sensor failure
High
The fresh food compartment is too warm or too cold, and the compressor runs erratically.
View
E2
Freezer sensor failure
High
Frozen items partially thaw then re-freeze, or excessive frost develops in the freezer.
View
E3
Evaporator sensor failure
High
Heavy frost or ice forming on the rear panel inside the freezer, reducing cooling.
View
E4
Defrost system failure
High
Frost accumulating on freezer walls over days, gradually reducing cooling performance.
View
ED
Defrost cycle incomplete
High
Ice visible behind the rear freezer panel and temperatures slowly rising over several days.
View
FF
Evaporator fan failure
High
Compartments warm despite the compressor running. No fan noise from inside the unit.
View
HI
High temperature alarm
High
The temperature display shows HI or flashes a high-temp warning.
View
LO
Low temperature alarm
Medium
Control panel shows LO temperature warning.
View
OPN
Door left open
Low
Control panel shows oPn code or a door-open icon.
View
PO
Power outage recovery
Low
Control panel shows PO after power is restored.
View
SHR
Demo/showroom mode active
Low
The control panel shows Shr or "Showroom" indicator.
View