Viking Cooktop CHILD-LK Error: Child lock active
What Viking Cooktop CHILD-LK Means CHILD-LK means the child safety lock is engaged. All touch controls are disabled to prevent accidental activation. Press and hold the lock button (key icon) for 3-5 seconds to deactivate. This is a normal safety feature. If the lock cannot be deactivated using the correct procedure, the touch panel may […]
Quick Assessment
Answer to continue safely
Is it safe to keep using?
Yes. CHILD-LK is a safety feature, not a fault. The cooktop is fully operational once the lock is deactivated.
Can I reset the code?
Yes. Press and hold the lock button for 3-5 seconds. The lock indicator will disappear and controls will respond normally.
When to stop immediately?
Stop if you notice: No need to stop use — this is a feature, not a fault, If lock cannot be deactivated with the documented procedure, contact service.
Symptoms You May Notice
Controls locked — no response
All touch controls are unresponsive. A lock icon or CHILD-LK indicator is visible on the display.
No zones respond to touch
Touching any zone control has no effect.
Cooktop otherwise appears normal
Display is lit and there are no other error indications.
Possible Causes
Child lock intentionally activated
Someone pressed the lock button combination to prevent accidental use.
DIY PossibleAccidental activation
The lock button sequence was triggered unintentionally during cleaning or use.
DIY PossibleSafe Checks You Can Do
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1
Deactivate child lock
Press and hold the lock button (usually the key icon) for 3-5 seconds until the lock indicator disappears and you hear a confirmation beep.
Consult your model manual for the exact button — on some Viking models it is a two-button combination.
When to Call a Professional
Contact a qualified technician if:
- Lock button does not respond despite correct procedure (possible touch panel fault)
- Child lock activates on its own repeatedly without input
Need Professional Help?
Find qualified technicians in your area for proper diagnostics and repair.
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