Cooktop Low Severity
CHILD-LK Appliance Error Code

Viking Cooktop CHILD-LK Error: Child lock active

What Viking Cooktop CHILD-LK Means CHILD-LK means the child safety lock is engaged. All touch controls are disabled to prevent accidental activation. Press and hold the lock button (key icon) for 3-5 seconds to deactivate. This is a normal safety feature. If the lock cannot be deactivated using the correct procedure, the touch panel may […]

Quick Assessment

Answer to continue safely

Is it safe to keep using?

Yes. CHILD-LK is a safety feature, not a fault. The cooktop is fully operational once the lock is deactivated.

Can I reset the code?

Yes. Press and hold the lock button for 3-5 seconds. The lock indicator will disappear and controls will respond normally.

When to stop immediately?

Stop if you notice: No need to stop use — this is a feature, not a fault, If lock cannot be deactivated with the documented procedure, contact service.

Symptoms You May Notice

Controls locked — no response

All touch controls are unresponsive. A lock icon or CHILD-LK indicator is visible on the display.

No zones respond to touch

Touching any zone control has no effect.

Cooktop otherwise appears normal

Display is lit and there are no other error indications.

Possible Causes

1

Child lock intentionally activated

Someone pressed the lock button combination to prevent accidental use.

DIY Possible
2

Accidental activation

The lock button sequence was triggered unintentionally during cleaning or use.

DIY Possible

Safe Checks You Can Do

These checks are safe for homeowners. No disassembly required. Do not remove panels or access internal components.
  1. 1

    Deactivate child lock

    Press and hold the lock button (usually the key icon) for 3-5 seconds until the lock indicator disappears and you hear a confirmation beep.

    Consult your model manual for the exact button — on some Viking models it is a two-button combination.

When to Call a Professional

Contact a qualified technician if:

  • Lock button does not respond despite correct procedure (possible touch panel fault)
  • Child lock activates on its own repeatedly without input

Need Professional Help?

Find qualified technicians in your area for proper diagnostics and repair.

Cooktop Repair Service Schedule Appointment