Dishwasher High Severity
I20 Appliance Error Code

Viking Dishwasher I20 Error: Drain fault

What Viking Dishwasher i20 Code Means i20 is a drain fault — water isn’t leaving the tub. Clean the drain filter first (solves 60% of cases), then check the drain hose for kinks. If connected to a garbage disposal, run the disposal first. If draining still fails, the drain pump likely needs replacement (from $200).

Quick Assessment

Answer to continue safely

Is it safe to keep using?

No. Do not run another cycle with standing water. Clear the drain issue first.

Can I reset the code?

Yes. After clearing the blockage, cancel the cycle and start a new one. The error should clear.

When to stop immediately?

Stop if you notice: If filter and hose are clear but water still won't drain, If you hear the drain pump humming but water doesn't move.

Symptoms You May Notice

Standing water in the tub

Water remains pooled at the bottom of the dishwasher after the cycle ends.

Standing water in tub

Water remaining at the bottom after cycle ends.

Cycle interrupted

Dishwasher stops mid-cycle with water inside.

Possible Causes

1

Clogged drain filter

Food debris blocking the filter at the bottom of the tub.

DIY Possible
2

Blocked drain hose

The drain hose is kinked or clogged.

DIY Possible
3

Failed drain pump

The drain pump motor has burned out.

Requires Professional

Safe Checks You Can Do

These checks are safe for homeowners. No disassembly required. Do not remove panels or access internal components.
  1. 1

    Clean drain filter

    Remove the bottom rack, locate the cylindrical filter at the tub bottom, twist and remove it. Clean under running water.

    This solves about 60% of drain issues. Clean monthly to prevent.

  2. 2

    Check drain hose

    Inspect the drain hose at the rear for kinks. If connected to garbage disposal, ensure the disposal knockout plug was removed.

    Run the garbage disposal before the dishwasher to clear the drain path.

When to Call a Professional

Contact a qualified technician if:

  • Drain pump runs but produces no flow
  • Pump motor is silent when drain cycle should be active
  • Filter and hose confirmed clear but draining still fails

Need Professional Help?

Find qualified technicians in your area for proper diagnostics and repair.

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