Recall Summary
Viking has identified a potential defect in the oven door hinge assembly on select Professional 5 Series and 7 Series wall ovens manufactured between 2020 and 2023. The hinge spring mechanism may weaken over time, causing the oven door to drop open unexpectedly when unlatched. This creates a burn risk from contact with hot oven surfaces and a physical hazard from the door’s weight.
Affected Models
- Viking Professional 5 Series: VSOE530, VSOE536, VDOE530
- Viking Professional 7 Series: VSOE730, VSOE736
- Production dates: January 2020 through June 2023
- Serial numbers: Check the rating plate inside the oven door frame
Risk Level: HIGH
An oven door that drops open unexpectedly can cause severe burns, especially when the oven is at cooking temperature. Children and pets are at particular risk. The door assembly weighs approximately 15-20 pounds and can cause injury if it falls onto a foot or leg.
Recommended Action
- Check your model and serial number against the affected range listed above
- If your unit is affected, do not use the oven until the hinge has been inspected
- Contact Viking authorized service to schedule a free hinge assembly inspection and replacement
- The repair involves replacing both door hinge assemblies and is performed at no cost to the owner
Interim Safety Measures
Until the repair is completed: always hold the oven door when opening or closing, never allow the door to swing freely, and keep children and pets away from the oven area during use.
Related Safety Alerts
Stay informed about other Viking safety notices and recalls that may affect your appliances:
- Viking Built-In Refrigerator and Freezer Column Refrigerant Line Recall
- Viking Outdoor Grill Propane Regulator Recall — Select LP Gas Models
- Viking Outdoor Grill Propane Line Inspection Notice
View all active recalls and safety notices.